BARBRI Professional Education Ideas

As an aviation lawyer on long international flights, I want to download videos for offline viewing, so I can complete CLE requirements during travel time. No longer allows download of actual video for viewing offline. This alters value of annual pass significantly. User is aviation lawyer who needs to view offline on long international flights. This is the reason user has bought exclusively from Strafford for years. Will cause different purchase decision. Loyal customer feedback.

As a user managing my courses, I want an accurate dashboard, so I can trust the information about my enrollments and certificates. Dashboard is inaccurate. Will sign up for courses but they're not on dashboard. CPE certificates section is incomplete.

As a user who switches between devices, I want my progress synced, so I can resume where I left off regardless of device. Completely listened to course on iPad. Opened on computer to take exam and it reverted to beginning as if never taken. Would not let user jump ahead to where left off. Happened 2x. User will only take on PC now, not iPad.

As a user who partially completes courses, I want my progress saved, so I don't have to start over if I return to finish later. Courses user listened to partially (50% complete, needed to take exam) no longer reflect progress and user has to start again. Possibly transition glitch.

As a user, I want to easily find the link to access my enrolled courses, so I don't waste time searching for basic functionality. When logging in, can see enrolled courses but can never find link to access course, which requires different login URL. Extremely frustrating.

As a course participant, I want supporting documents provided promptly, so I can review materials and get full value from the course. 3 weeks after course, still no supporting documents provided. Supporting documents are important to value proposition. Material more specialized than other CLEs but overall experience leaves user hesitant to subscribe self and associate.

As a speaker/consultant, I want to access my account, so I can fulfill my speaking commitments and access my pass benefits. Speaker hasn't been able to access account. Status was consultant, changed to student and now able to log in. Requesting pass extension since unable to use it at all. Pass expired 10/7/2025.

As a paying customer, I want to be notified of schedule changes, so I can attend the sessions I've paid for. Dropping service. System is poor. No notifications of date changes. Hard to get into program. PIN number frustrating.

As a user with an .edu email, I want to use that email address for my account, so I can keep my preferred contact method. User cannot log into account using edu email (which he wants to keep).

As a user considering single sessions, I want reasonable pricing, so I can take individual courses without feeling overcharged. $299 for 1.5 hour seminar is way too much. Should rethink single session price - worth maybe $75. User knows company trying to get plan signups but pricing unreasonable.